ERP implementation and service price-list
The price of our services is not any secret knowledge.
In force since 01.09.2024 r.
The services are provided for customers in possession of maintenance contracts or a prepaid hours package.
Prepaid package*
from 240 PLN/h
Prepaid package pricelist
| Package | Price per 1h (PLN) | Package price (PLN) |
|---|---|---|
| 5 h | 300 | 1500 |
| from 10 h | 285 | from 2850 |
| from 100 h | 265 | from 26500 |
| from 300 h | 240 | from 72000 |
Subscription – service contract
from 230 PLN/h
Service contract options
Prepaid service is available in the amount of at least 2h/month. The pricelist below is in force since 09.01.2024
| Contract | Price (PLN) | over-performance, PLN/1 h |
|---|---|---|
| 2 h | 700 | 300 |
| 5 h | 1325 | 265 |
| 10 h | 2400 | 240 |
| 20 h | 4600 | 230 |
| >20 h | amount of hours x 230 | 230 |
Beyond the statutory response time options:
| Express | one-time skip-the-line fee for urgent orders | 200 PLN |
| N3BD | additional payment to the service contract that guarantees that the order will be taken up within 3 working days; additionally – unused hours are transferred to the next month – 50 PLN/do 1h/m-c | 50 PLN/ for 1 h/ month |
| On duty | additional payment to the service contract – extension of the statutory working time – see Regulations document | 1200 PLN/month |
Prices in the price list do not include 23% of VAT.
* Packages are valid for one year from the date of purchase. For those interested in purchasing other systems packages, please contact us at biuro@xle.pl.
Packages purchased to handle service requests of systems other than enova365 lose their validity on March 31 2020. For further information, please contact us at biuro@xle.pl or by phone: 58 746 35 00
** one-time surcharge to the service.
Lowering the value of the agreement while it is in force – 500 PLN
Documents
Helpdesk enova365
We accept service orders emailed to: serwis@xle.pl or via Customer Zone (B2B): www.strefa.xle.pl/login.
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